Terms & Conditions

Last updated: 30.09.2026

These Terms & Conditions apply to enquiries, quotations, reservations and private skippered sailing experiences offered under the Linda Sailing brand. The written quotation and booking confirmation describe the particular charter you have chosen. Please read these Terms before accepting your quotation or making payment.

KEY TERMS AT A GLANCE

This summary is for convenience only. The full Terms below, the accepted quotation, the booking confirmation and applicable law govern your booking.

Provisional hold: A requested date is provisionally held for 3 calendar days from the quotation, unless stated otherwise.

Booking confirmation: A booking is confirmed only after written acceptance, payment and written confirmation by Linda Sailing.

Standard deposit: 30%, unless the quotation expressly specifies a different amount.

Final balance: At least 7 calendar days before a sunset, half-day or full-day charter; 30 days before an overnight or multi-day charter.

Changes / cancellations: Different cancellation periods and charges apply to day and multi-day charters (Section 7).

Weather and safety: The skipper has final authority over safe operations and routes (Section 8).

1. Our company and scope of these Terms

Linda Sailing is the trading name of LINDA PHUKET CRUISE CO., LTD (company registration number 0835569006659), with registered address at 98/2 Surin Road, Taladyai Subdistrict, Mueang Phuket District, Phuket, Thailand. Email: info@lindasailing.com. Telephone / WhatsApp: +66 63 113 8221.

These Terms apply to private skippered sailing experiences operated by Linda Sailing, including sunset, half-day, full-day, overnight and multi-day charters. Any bareboat charter, if offered, is governed by separate written bareboat conditions. The full company contact details appear again in Section 23.

2. Definitions and booking documents

“We”, “us” and “our” mean Linda Sailing as identified above. The “lead guest” or “charterer” is the adult who accepts the quotation on behalf of the group. “Guests” include all passengers. A “charter” is the experience identified in the written booking confirmation.

The agreed quotation and booking confirmation specify the dates, duration, departure point, passenger number, itinerary preferences, inclusions, total price, currency and any agreed exceptions. If a specific written term agreed for your booking conflicts with a general website description, the specific agreed term takes precedence, except where prohibited by law. Mandatory consumer rights always prevail.

3. Enquiries, quotations and provisional reservations

Sending an enquiry does not reserve the yacht. Unless a different expiry is written in the quotation, the proposed charter date is held provisionally for three (3) calendar days from the date the quotation is issued. Any extension must be requested before expiry and is subject to our written approval. After the hold expires, the date may be released without further notice.

A provisional hold is not a confirmed booking. Confirmation requires that we verify availability; the lead guest accepts the quotation and these Terms; the applicable deposit or full payment is received in cleared funds; and Linda Sailing issues written booking confirmation.

4. Lead guest, passenger details and responsibilities

The lead guest must be at least 18 years old, be authorised to arrange the charter for the group, provide accurate information, share relevant trip information and these Terms with all guests, and remain responsible for sums due under the booking.

Passenger names, ages when relevant, and passport or identification details may be requested for lawful passenger manifests or port procedures. We will explain which details are required and when. Please notify us promptly of changes and provide safety-relevant health, mobility or dietary-allergy information through an appropriate private channel. All guests must comply with safety instructions.

5. Prices, currency, included services and extras

Prices are stated in the currency shown in the accepted quotation or booking confirmation. The written quotation controls the price and included services. Unless the quotation expressly states otherwise, a standard private charter includes exclusive use of the yacht for your group, a professional skipper and crew, fuel for the agreed route, drinking water, soft drinks, tea and coffee, fruit and light snacks, standard snorkelling and safety equipment, and towels, subject to service availability.

For overnight and multi-day charters, standard meals are included only as specified in the agreed itinerary or menu. Unless expressly included, extras may include alcoholic beverages, premium catering, unusual dietary supplies, restaurant meals, national park or attraction fees, diving, private transfers, additional fuel or exceptional routing, optional activities, gratuities and personal purchases. Flights, visas and land accommodation are not included unless expressly agreed.

Applicable taxes and compulsory charges will be disclosed before booking acceptance. Passenger insurance, where provided, is subject to the actual policy certificate, cover, exclusions and limits; details are available on request. Basic fishing equipment may be available on request only if confirmed by Linda Sailing for your charter. We will not charge for optional extras without informing you and obtaining agreement, except unavoidable safety-related costs where permitted by law.

6. Deposit, balance and late payment

Unless the quotation expressly states otherwise, the standard deposit to confirm a booking is 30% of the total charter price. For sunset, half-day and full-day charters, the remaining balance is due at least seven (7) calendar days before departure. For overnight and multi-day charters, the remaining balance is due at least thirty (30) calendar days before departure. A booking made within the applicable balance-due period requires full payment to confirm.

Bank-transfer fees and currency-conversion charges will be disclosed in advance and allocated as stated in the invoice or payment instructions. If a payment is late, we may provide written notice and a reasonable opportunity to remedy the delay. If payment remains outstanding, we may cancel the booking and apply the guest-cancellation provisions to the extent permitted by law. We will issue receipts or payment-status updates for amounts received.

7. Guest cancellations, changes and transfers

Cancellation must be submitted in writing by email or WhatsApp to the designated Linda Sailing contact channel and takes effect when received, whether or not we have yet acknowledged it. All notice periods are calculated back from the scheduled departure time in Phuket local time. Percentages below are calculated on the total charter price, not only on the deposit. Amounts already paid are credited against cancellation charges, and any refundable balance will be returned by an agreed method within a reasonable period, subject to applicable law and payment-provider processing times. We will not charge twice for the same loss.

7.1 Sunset, half-day and full-day charters

15 or more calendar days before departure: 5% of the total charter price as a cancellation administration charge. 8–14 calendar days before departure: 50% of the total charter price. 0–7 calendar days before departure: 100% of the total charter price. No-show: 100% of the total charter price.

7.2 Overnight and multi-day charters

61 or more calendar days before departure: 5% of the total charter price as a cancellation administration charge. 31–60 calendar days before departure: 30% of the total charter price. 0–30 calendar days before departure: 100% of the total charter price. No-show: 100% of the total charter price.

7.3 Booking changes, dates and guest substitutions

Requests to change the date, passenger number, embarkation point or itinerary depend on availability, vessel and crew feasibility, and written acceptance. We will make reasonable efforts to accommodate one advance date-change request without an administrative change fee if submitted at least 15 days before a day charter or 31 days before a multi-day charter. Actual non-recoverable third-party costs and any agreed price difference may still apply.

A change is effective only once confirmed in writing. If a requested change cannot be accepted, the original booking remains in force unless cancelled under these Terms. Guest substitutions require our prior written approval and any legally required passenger-manifest updates. Nothing in this section overrides mandatory consumer rights.

8. Weather, routes and skipper authority

Advertised routes and destinations are illustrative rather than guaranteed. The skipper has final operational authority over departure, navigation, destinations, anchorage, swimming, water activities and return, taking account of safety, law and the marine environment. The yacht may operate under engine when wind conditions require.

Ordinary rain, cloud, calm wind, poor sunset visibility or the absence of wildlife does not, by itself, entitle guests to a cancellation or refund if the agreed experience can be delivered safely. A safety-related route adjustment that substantially preserves the charter does not automatically require a refund.

If unsafe sea or weather conditions or official restrictions prevent departure, we will offer rescheduling. If no acceptable alternative is available, the guest may request a refund of amounts paid for the cancelled charter. If an experience is materially shortened after departure, we will assess the portion delivered, the cause and applicable law to determine a fair proportional refund, replacement experience or other appropriate remedy.

9. Cancellation or major disruption by Linda Sailing

We may delay, modify or cancel a charter when unsafe weather, mechanical unavailability, crew emergency, official restrictions or another event prevents safe or lawful performance. If we cancel before departure and cannot provide an agreed substitute or alternative date, we will refund the amounts paid to us for that charter.

Where part of the experience has already been provided, the appropriate remedy will take into account unused services and mandatory rights. We are not generally responsible for separately booked flights, accommodation, visas, transport or other travel arrangements except to the extent liability cannot lawfully be excluded. A credit or different date is optional and does not replace a cash refund where one is legally due.

10. Equipment failure and yacht unavailability

We maintain the yacht and equipment with reasonable care. Minor faults that do not substantially affect the contracted services do not automatically entitle guests to a refund. If a material mechanical or service failure occurs, we will seek repair, a safe route or service modification, or a mutually acceptable replacement arrangement.

If the yacht is unavailable before embarkation and no acceptable substitute can be arranged, payments made for the cancelled charter will be refunded. If a material failure ends a charter early after departure, a fair remedy will reflect the unused portion of the experience, the reason for disruption and applicable legal rights. Essential safety equipment must remain functional; the skipper will end any unsafe operation.

11. Boarding, timing and late arrival

The booking confirmation specifies the boarding and disembarkation location and local times. Any boarding procedures, safety briefings or pier-to-yacht transfer forming part of the charter period will be identified in the confirmation. Guests should arrive at the communicated meeting time with any required identification or documents.

A delay caused by guests does not ordinarily extend the scheduled end time. It may require a shorter route, missed activities or, if departure becomes impractical, classification as a no-show. We will make reasonable efforts to contact the lead guest. Time lost through guest lateness is normally non-refundable, subject to applicable law.

12. Guest numbers, cabins and accessibility

Passenger numbers must comply with the yacht’s lawful passenger capacity, required crew and the number approved for the particular charter. The permitted number of day guests, overnight guests and sleeping berths may differ and will be confirmed in writing. Overnight guests are normally accommodated two per assigned cabin, subject to the cabin layout and arrangements agreed for the charter.

Additional or substituted guests require advance written approval and may incur a disclosed supplement. Please discuss mobility or accessibility requirements before booking so we can explain any practical limitations of boarding, moving around the yacht and using onboard facilities.

13. Safety, children and water activities

All guests must attend safety briefings, follow the skipper and crew’s instructions, wear safety equipment when directed and behave responsibly on board and in the water. Children must be included in the confirmed booking and supervised at all times by a parent or responsible adult. Children may be required to wear life jackets. Parents and guardians should assess whether a trip is suitable for their child in light of its duration, the weather and sea conditions.

Swimming, snorkelling, fishing and other water activities depend on weather, location, the guest’s ability, local regulations and the skipper’s permission; no particular activity is guaranteed. Guests must not enter the water without permission, must remain within designated safe areas and should not participate if they feel unwell or unable to do so safely.

Guests should privately disclose medical conditions, pregnancy-related concerns, serious allergies, limited mobility or other safety-relevant information before departure and bring any prescribed medicine or emergency medication. In an emergency the crew may seek medical assistance. Costs not covered by insurance are generally the guest’s responsibility, except as the law provides otherwise.

14. Guest conduct, alcohol and prohibited items

Aggression, harassment, dangerous conduct, illegal drugs, unsafe intoxication, interference with navigation or safety equipment, and refusal to follow essential crew instructions are prohibited. Where reasonably necessary for safety, the skipper may refuse boarding, restrict an activity or end participation or the charter, documenting the circumstances when practical.

Any refund entitlement in such circumstances will be assessed under applicable law and the facts. Smoking or vaping, pets, hazardous items and personal specialist equipment require advance approval and must comply with onboard rules. Any alcohol consumption must remain compatible with safety instructions.

15. Drones, photography, filming and marine protection

Drone use, commercial photography, professional filming and deployment of fishing or other equipment require advance written approval and any required government or third-party permits. The skipper may prohibit any activity that risks safety, privacy, marine life or the environment.

Guests must respect marine-park regulations, coral, wildlife, restrictions on anchoring and fishing, and rules on waste disposal. Rubbish must never be thrown overboard, and wildlife or marine habitats must not be disturbed.

16. Food, allergies and special requests

Meal arrangements for overnight or multi-day trips will be specified in the accepted quotation, menu or itinerary. Guests should disclose dietary restrictions and food allergies sufficiently before departure and inform the crew of any severe allergy.

We will make reasonable efforts to accommodate special requests but cannot guarantee a completely allergen-free galley. Special menus, imported provisions, restaurant stops, cakes, celebration arrangements and premium catering are available only when agreed and may involve disclosed extra costs.

17. Personal property and damage to the yacht

Guests should take reasonable care of valuables, phones, cameras, jewellery and electronic devices in a marine environment. We will exercise reasonable care over property entrusted to us but are not responsible for loss or damage not legally attributable to us.

Guests may be responsible for evidenced, reasonable repair, cleaning or replacement costs resulting from intentional damage, recklessness, negligence or failure to follow safety directions. Normal wear and tear, existing defects and damage caused by Linda Sailing are excluded. We will notify the lead guest of a claim, document the issue and provide an itemised estimate or invoice; disputed amounts may be discussed in good faith. Any security deposit must be expressly stated in the particular booking agreement and will not be assumed.

18. Insurance and limits of liability

Linda Sailing will provide the agreed services with reasonable care and skill and maintain insurance required for its lawful licensed operations. Any passenger insurance is subject to the actual insurer’s certificate, coverage, exclusions and limits. Guests are encouraged to arrange suitable personal travel, health, water-activity and cancellation insurance.

Neither party is responsible for losses not legally attributable to it. We do not exclude or restrict liability for fraud, intentional misconduct, injury or death caused by negligence, or any liability that cannot lawfully be excluded or limited. Any limitation operates only to the extent permitted by Thai law and mandatory consumer protections.

19. Third-party services and extraordinary events

Independent third parties may provide transfers, restaurants, catering, marina services, national-park access, attractions, payment services or optional activities. We will identify their role and separately chargeable services where possible, and remain responsible to the extent required by law for services we sell or organise.

Extraordinary events beyond reasonable control — such as severe weather, natural disasters, fire, major public-health restrictions, government action, port closures, serious civil disruption or interruption of essential maritime services — may delay or prevent performance. We will communicate promptly, seek reasonable alternatives and reduce avoidable losses where practical. Changes, rescheduling and refunds will be handled consistently with Sections 8–10 and applicable law.

20. Guest images, marketing consent and privacy

Guests may take personal photographs and videos where they do not interfere with safety or others’ privacy. Booking or participating in a charter does not, by itself, authorise Linda Sailing to publish identifiable guest images for marketing. Promotional use requires separate affirmative consent identifying its purpose, channels and how consent may be withdrawn; declining consent does not affect the ability to book or join a charter.

Guest personal information is processed for enquiries, bookings, lawful passenger manifests, safety and service delivery in accordance with our Privacy Policy at https://lindasailing.com/privacy-policy/ and applicable Thai data-protection law. Creator collaborations and commercial productions require a separate written agreement. Requests to withdraw promotional consent will be addressed as the law requires; withdrawal may not undo lawful use that occurred before it was received.

21. Complaints, resolution and governing law

Please raise any concern with the skipper or crew promptly where safe and practical so we can attempt to resolve it during the charter. Formal written complaints should ideally reach info@lindasailing.com within 14 days after the trip and include the booking name, date, reference (if available), a description and relevant evidence or photographs.

This requested reporting period does not remove any legal rights or shorten statutory time limits. We will acknowledge concerns, respond fairly and seek a good-faith resolution. These Terms and related booking disputes are governed by Thai law and may be brought before the competent courts in Thailand, subject to mandatory consumer rights.

22. Website information and changes to these Terms

We aim to keep website information accurate, but descriptions, photographs, routes, prices and availability are indicative until included in an accepted written quotation and booking confirmation. Photographs may differ from actual weather, lighting, yacht setup, meal presentation, destinations and sailing conditions.

We may update these Terms for future bookings. Except where the law requires otherwise or the parties validly agree to a change, the version accepted at booking confirmation governs that charter. Section headings and the key-terms summary are provided for ease of reading; they do not override operative provisions. If a provision is invalid, the remaining lawful provisions may continue to apply.

23. Contact & company information

Linda Sailing — Private Sailing Experiences

Legal company name: LINDA PHUKET CRUISE CO., LTD

Company registration number: 0835569006659

Registered address: 98/2 Surin Road, Taladyai Subdistrict, Mueang Phuket District, Phuket, Thailand

Tourism business licence: [insert verified details if applicable / required before publication]

Email: info@lindasailing.com

Telephone / WhatsApp: +66 63 113 8221